Terms of Use

Terms of Service

1. Scope
For all orders via our online shop, the following terms and conditions apply.

2. Contracting party, conclusion of contract
The purchase contract is concluded with Gopro creative Marketing GmbH.

By placing the products in the online shop, we make a binding offer to conclude a contract for these items. The contract is concluded by accepting the offer for the goods contained in the shopping cart by clicking on the order button. Immediately after sending the order you will receive a confirmation by e-mail.

A binding contract can already be concluded as follows:

If you have chosen the payment method PayPal, the contract is concluded at the time of confirmation of the payment order to PayPal.

If you have selected the payment method Sofortüberweisung, the contract is concluded at the time of confirmation of the payment order to the SOFORT AG.

3. Shipping costs
In addition to the stated product prices shipping costs are added. You can find out more about the amount of shipping costs in the offers.

4. Payment options:
In our shop you can choose between different payment methods:

Payment in advance
When selecting the payment method in advance, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment.

cash on delivery
If you choose the payment method cash on delivery plus 4.5 Euro as a cost.

Credit card
Your credit card will be charged at the time we accept your order.

You pay the invoice amount via the online provider Paypal. You must always be registered there or first register, legitimize with your access data and confirm the payment order to us (except guest access). You'll get more information during the ordering process.

EPS online transfer not yet active
Transfer directly from the account (only Austria)

Sofortüberweisung (not yet active)
We also offer immediate transfer. Herewith we receive the transfer credit immediately. This accelerates the entire order process. All you need is the account number, bank code, PIN and TAN. Sofortüberweisung automatically and in real-time makes a transfer in your online bank account via the secured Sofort AG payment form, which is not accessible to dealers. The purchase amount is transferred immediately and directly to the bank account of the merchant. If you choose the payment method immediate transfer, a pre-filled form will open at the end of the order process. This already contains our bank account. In addition, the transfer amount and the purpose of use are already displayed in the form. You now have to select the country in which you have your online banking account and enter the bank code. Then enter the same data as when logging in to online banking (account number and PIN). Confirm your order by entering the TAN. Right after you receive confirmation of receipt. In principle, every Internet user can use the immediate transfer as a payment method if he has an activated online banking account with PIN / TAN procedure. Please note that for a few banks, instant bank transfer is not yet available. 

5. Pickup
You have the option of pickup. Contact us at hello@zeppy.com to make an appointment.

6. packing station
We do not deliver to packing stations.

7. Transport damage
If goods are delivered with obvious transport damage, please complain about such errors as soon as possible to the deliverer and please contact us immediately. The failure to file a complaint or contact has no consequences for your statutory claims and their enforcement, in particular your warranty rights. However, they help us claim our own claims against the carrier or transport insurance.

8. Customer service

9. Warranty and Guarantees
The statutory right of defect applies. Information on any applicable additional guarantees and their exact conditions can be found in the product and on special information pages in the online shop.

10. Contract Text Storage
The contract text is not stored by us.

11. Contract language
The languages ​​available for the contract are German and English.

Information on online dispute resolution pursuant to Art. 14 para. 1 ODR Regulation: The European Commission provides a platform for online dispute resolution (OS), which can be found at http://ec.europa.eu/consumers/odr/.